01 General Overview & Applicability
Ag333 is an online gaming platform operated for members in Bangladesh. These Terms & Conditions (hereinafter referred to as the "Terms") constitute a legal agreement between ag333 and all its members. These Terms apply to the ag333 website, mobile app, and all other services.
By registering an account, logging in, or using any service on the ag333 platform, you are considered to have fully accepted these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these terms, please refrain from using the platform.
Ag333 reserves the right to modify these Terms & Conditions at any time. Updated terms will take effect from the date they are published on the website. All members are encouraged to visit this page regularly to stay informed of any changes.
02 Account Registration & Eligibility
The following conditions must be met to create an account on ag333. These requirements are mandatory for all members and no exceptions will be made.
- Age Restriction: You must be at least 18 years old to open an account on ag333. Accounts found to belong to minors will be closed immediately and any deposited funds will not be refunded.
- One Account: Each person may hold only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed.
- Accurate Information: All information provided during registration must be accurate and truthful. Opening an account with false or incorrect information is strictly prohibited.
- Password Security: It is your responsibility to keep your account password confidential. ag333 will not be liable for any issues arising from sharing your password with others.
- Contact Information: A valid mobile number and email address must be provided, as these will be used for verification purposes.
- KYC Verification: For large withdrawals, ag333 may require you to complete an identity verification (KYC) process. Refusing to provide the necessary documents may result in account restrictions.
03 Deposit & Withdrawal Rules
Deposits and withdrawals on ag333 can be made easily via bKash, Nagad, and Rocket. All financial transactions are governed by the rules detailed below.
Deposit Rules
- Minimum deposit amount: BDT 200
- Deposits are usually credited to your account instantly. If there is a delay, please contact our support team.
- Only your own mobile banking account may be used for deposits.
- Deposits from third-party accounts are not accepted and any such transactions will be cancelled.
- Please use the correct reference number when making a deposit; otherwise, your account credit may be delayed.
Withdrawal Rules
- Minimum withdrawal amount: BDT 500
- Withdrawals are typically processed within 2 minutes to a maximum of 24 hours.
- Withdrawals must be made using the same mobile number that was used for the deposit.
- Specific wagering requirements must be met before bonus funds can be withdrawn.
- In cases of suspicious activity, ag333 reserves the right to suspend withdrawals and conduct verification.
- The daily maximum withdrawal limit is set by ag333 and is subject to change.
04 Bonus & Promotion Terms
Ag333 offers a range of bonuses and promotions for its members. To take advantage of these offers, the following terms and conditions must be followed.
- Wagering Requirement: Bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements that must be completed before a withdrawal can be made.
- First Deposit Bonus: New members receive a 100% bonus on their first deposit. This bonus is available once only and must be used within the specified time period.
- Bonus Expiry: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
- One Bonus at a Time: Multiple bonuses cannot be active at the same time. You must complete your current bonus before claiming a new one.
- Bonus Abuse: If bonus abuse or manipulation is suspected, ag333 reserves the right to cancel the bonus and restrict the account.
- Referral Bonus: Referral programme terms apply separately, and ag333 reserves the right to modify or discontinue the referral programme at any time.
05 Gaming Rules & Fair Play
All games on ag333 are operated in accordance with international standards. The following rules must be observed to ensure a fair and enjoyable gaming environment for all members.
- All game outcomes are determined by ag333's certified RNG (Random Number Generator) system. Results are entirely unbiased and are never manipulated in favour of or against any party.
- Ag333 is not liable for disconnections during gameplay. However, if an issue is caused by a technical fault on our end, the support team will work to resolve it.
- Any technical glitch or bug found in a game must be reported to the support team immediately. Exploiting such errors for unfair advantage is strictly prohibited.
- Using any bots, automation software, or third-party tools to play games is strictly prohibited.
- Colluding with other members to manipulate games or engage in collusion betting is strictly prohibited.
- Respectful behaviour towards dealers in Live Casino games must be maintained at all times.
06 Responsible Gaming Policy
Ag333 believes gaming should be a form of entertainment, not a solution to financial problems. We have put in place various safeguards to promote responsible gaming.
- Set Limits: Members can set their own daily, weekly, or monthly deposit and betting limits.
- Take a Break: You can temporarily suspend your account at any time for a period ranging from 24 hours up to 6 months.
- Self-Exclusion: If needed, members can permanently self-exclude from the platform.
- Reality Check: Members will be reminded at set intervals of how long they have been playing.
- Minor Protection: It is your responsibility to keep your device secure and away from minors.
07 Account Suspension & Restrictions
Ag333 reserves the right to suspend or permanently close any account under any circumstances. Action will be taken against accounts in the situations listed below.
- Violation of any part of these Terms & Conditions.
- Registering with false or incorrect information.
- Operating multiple accounts.
- Suspected fraud, cheating, or money laundering.
- Evidence of bonus abuse or system manipulation is found.
- Operating an account while being underage.
- Threatening or harassing other members or staff.
Members who wish to close their account can contact the support team. It is recommended to withdraw any available balance before proceeding with account closure.
08 Privacy & Data Protection
Ag333 places the highest priority on protecting members' personal data. Our full Privacy Policy is published separately, but the key points are outlined here.
- Members' personal information is never sold or shared with third parties.
- All financial transactions are secured with SSL encryption.
- Ag333 will never ask for your password or payment details via email or phone.
- Members can contact the support team to view, update, or delete their personal information.
- Information may be disclosed to authorities where required by legal obligation.
09 Changes & Updates to Terms & Conditions
Ag333 reserves the right to change, amend, or update these Terms & Conditions at any time. Changes will take effect as soon as they are published on the website.
- For significant changes, members may be notified via their registered email or mobile number.
- Continued use of the platform after any changes to the Terms & Conditions will be considered your acceptance of the updated terms.
- We recommend visiting this page regularly to stay up to date with the latest Terms & Conditions.
- If any provision of these Terms is found to be invalid or unlawful, the remaining terms will continue to be fully enforceable.
If you have any questions or concerns regarding these Terms & Conditions, please contact our support team. We're always here to help.